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A growing challenge for financial organisations is the capability gap between the newer online Web-based channels and the legacy backend systems with batch processing constraints. Another problem is that without an architectural approach to enterprise information management, usage of data across product silos is inconsistent and a single view of the customer is impossible. The resulting problems with channel- or 'customer touch point'-integration include high complexity and cost, and limited fl exibility and scalability. We keep hearing about IT being agile enough to be always ready for the business world ‘as it will be'. In these discussions about structuring systems and processes to meet new demands, a term that keeps coming up is Service-Oriented Architecture, or SOA. The article provides a detailed view of the benefits of implementing SOA and also clears the common misconceptions associated with it.

The geographically dispersed nature of Asian software development means that collaboration and integration tools are vitally important. This is where ALM tools come into play, making software easy to use and accessible to a wider pool of people.

To the business consumer of information systems, the relationship with the IT personnel who build and maintain those systems can be a paradoxical experience. While a partnership with IT delivers significant productivity benefits, the process of building automated systems often limits an organisation’s flexibility to adapt their operations to dynamic market conditions, individual customer demands or changing regulatory environments. The article analyses the inherent disparity between business and IT and how implementation of business rule management systems can bridge the gap between the two.

Over the past few years identity theft has been enabled by network technology and has grown from a specialised criminal craft into a huge and lucrative industry--one that is adept at maximising revenues, minimising risk, and developing innovative ways to stay ahead of the competition. The goal of the article is to give you a comprehensive view on the best practices that enterprises should adopt to win the war against identity theft.

Master data management is still a mystery for many. The article aims to clear the air by explaining what is master data management, the challenges and drawbacks associated with it, and why this is of strategic importance to CIOs.

Countries in the Asia Pacific have either legislated or are looking into legislating dual or multifactor authentication requirements for online transactions. Through investing in authentication and identity management solutions, organisations can reduce the cost of enforcing controls, achieve compliance with regulatory guidelines, and reaffirm customer trust. The article argues the case for effective risk management through identity management.

Microsoft Office on Windows operating system is the most popular office productivity tool on personal computers. However, it is not the only option available in the current Open Source environment. Linux is fast becoming a fierce competitor to Windows and Open Office is turning into a viable alternative to Microsoft Office. The article examines the strategy to adopt Open Office wither on Linux or Windows operating systems, covering the analysis and migration phase in great detail.

The term "Software Development Methodologies" is used to refer to the practices, methods, and processes for developing software. We all know that methodologies implant discipline to software engineering processes. The methodology adopted has a major impact on the execution of a project. The buzz in industry circles is around the fact that the predominant methodologies, though successful, is process intensive, leading to more efforts and time for execution. This has led to the genesis of 'Agile Methodologies' also known as 'Light weight Methodologies'. Extreme Programming falls under the umbrella of Agile programming, and has been around for a while. XP Programming methodology has been adopted as an agile programming practice and has yielded phenomenal results. The results can be quantifi ed by benchmarking the outcome against any of the standard development methodologies. The article explores Extreme Programming as an outcome of the author’s experience of working in an extreme programming environment.